Refund policy

Thank you for shopping with Style Elevates. We are committed to providing quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing your order.

1. Return Eligibility

You may request a return if:

  • You received a damaged product.
  • You received a defective product.
  • You received the wrong product.
  • The product is missing items or accessories.

To be eligible for a return:

  • The request must be made within 48 hours of delivery.
  • The product must be unused, in its original condition, and in its original packaging.
  • You must provide clear photos or videos showing the issue.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned once opened or used:

  • Personal care products
  • Beauty and wellness products
  • Foot pads and similar hygiene products
  • Products damaged due to misuse or improper handling

Returns will also not be accepted for:

  • Change of mind
  • Incorrect product ordered by the customer
  • Minor packaging damage that does not affect the product

3. Refund Policy

Once your returned product is received and inspected:

  • If approved, your refund will be processed within 5–7 business days.
  • Refunds for prepaid orders will be credited to the original payment method.
  • For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI after verification.

Shipping charges (if any) are non-refundable unless the return is due to our mistake.

4. Replacement Policy

If you receive a damaged, defective, or incorrect product, we will provide a replacement at no additional cost, subject to stock availability.

5. Order Cancellation

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

6. Return Process

To request a return or replacement:

  1. Contact our customer support within 48 hours of delivery.
  2. Share your order number.
  3. Send photos or videos showing the issue.
  4. Our team will verify your request.
  5. If approved, we will arrange the return or replacement.

7. Failed Delivery / Incorrect Address

Please ensure your shipping address and contact number are correct.

If an order cannot be delivered because of:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailable
  • Customer refusal

the return shipping charges may be deducted from any eligible refund, or the order may not qualify for free reshipment.